Privacy Policy.

01 — Who we areWho we are

AutoLink LLC ("AutoLink", "we", "us", "our"), 30 N Gould St, Ste R, Sheridan, WY 82801, United States, runs autolink.media and our client panels. We provide ad accounts, copywriting and video editing to businesses.

This Policy explains what personal data we collect, why, who we share it with, and the rights you have. For data covered by this Policy, AutoLink is the "controller". Questions go to info@autolink.media.

02 — What we collectWhat we collect

• Contact form. When you use "Contact Us", you send us your name, work email, company, the service you are interested in, your message and, if you choose, your Telegram handle. We also record which page you sent it from.
• Panel account data. When you become a client, we collect your login details (email and password, stored securely by our backend), the names and emails of team members you invite, and your company details for the service agreement and verification. That includes company name, registered address, registration number and contact person.
• Orders and materials. What you order, and the materials you send for it: product information, scripts, footage, voiceovers, notes and approvals.
• Payment records. Wallet top-ups, orders, refunds and invoices. For bank transfers, that includes the sending bank and account details shown on the transfer. For crypto, it includes wallet addresses and transaction hashes.
• Ad account data. For ad accounts, the account IDs, spend, balances and status data we need to run and support them.
• Messages. What you send us by email or Telegram.
• Basic analytics. We use Cloudflare Web Analytics to count page views and see which pages are visited, the referring site, and the general device, browser and country. It is aggregated and does not use cookies. Our hosting provider also keeps standard server logs, which include IP addresses.

03 — How we use itHow we use your data

• To answer your enquiry and talk to you about our services.
• To set up and run your account, verify your company and prepare your service agreement.
• To deliver your orders: write scripts, edit videos, and provide and support ad accounts.
• To process top-ups, orders and refunds, and to keep financial records.
• To keep our services secure and prevent fraud and misuse.
• To understand how our website is used and improve it.
• To meet our legal obligations.

We send clients emails about their account and orders. We do not sell your data, and we do not use it for third-party advertising.

04 — Legal basesLegal bases (GDPR)

If you are in the EU, the EEA or the UK, we rely on these legal bases:

• Contract — to answer a request you sent us before signing up, and to deliver the services you order.
• Legal obligation — to keep financial records and respond to lawful requests.
• Legitimate interests — to run, secure and improve our website and services, prevent fraud, and follow up on business enquiries. We balance these interests against your rights.
• Consent — where we ask for it. You can withdraw consent at any time.

05 — Who we share it withWho we share it with

We share personal data only with providers who help us run our services, and only as much as they need:

• Web3Forms — receives and forwards the Contact form to our inbox.
• Cloudflare — hosts our website, delivers it through its network and provides Cloudflare Web Analytics.
• Supabase — runs the backend of our client panel: accounts, login and database.
• Advertising platforms and partners — the companies through which ad accounts are provided receive the account and company details needed to provide them.
• Banks and blockchain networks — process payments and refunds. Crypto transactions are public on the blockchain by nature.
• Professional advisers — such as accountants and lawyers, under confidentiality.

We also disclose data when the law, a court or an authority requires it, or to protect our rights or prevent fraud. If AutoLink is sold or merged, data may pass to the new owner under this Policy.

06 — CookiesCookies and similar technology

Our marketing website does not set advertising or tracking cookies. It uses your browser's session storage to remember display preferences during a visit, which is cleared when you close the tab. Our client panels store what they need to keep you signed in.

07 — International transfersInternational transfers

AutoLink is based in the United States, and our providers may process data in the US and other countries. When we transfer personal data from the EU, the EEA or the UK, we rely on appropriate safeguards, such as the European Commission's Standard Contractual Clauses or our providers' certification under the EU-U.S. Data Privacy Framework, where available.

08 — RetentionHow long we keep it

• Enquiries that do not lead to a client relationship — up to 24 months after our last contact.
• Client account data, orders and materials — for as long as you are a client, then as long as needed to support you and handle any claims.
• Payment and financial records — as long as tax and accounting law requires.
• Server logs — for the short period our hosting provider keeps them.

When we no longer need data, we delete or anonymize it.

09 — Your rightsYour rights

EU, EEA and UK (GDPR). You can ask to access, correct or delete your personal data, to restrict or object to how we use it, and to receive it in a portable format. You can also withdraw consent you gave us. You have the right to complain to your local data protection authority.

California (CCPA/CPRA) and other U.S. states with privacy laws. You can ask to know what personal information we collect, use and disclose, and to correct or delete it. We do not sell personal information or share it for cross-context behavioral advertising, so there is nothing to opt out of. We do not use sensitive personal information to infer characteristics about you. We will not treat you differently for using your rights. You may use an authorized agent to make a request for you.

To make a request, email info@autolink.media with the subject "Privacy request". We may need to verify your identity first. We reply within the time the law sets: one month under GDPR, 45 days under California law. Some data we must keep by law, for example financial records.

10 — SecuritySecurity

We protect personal data with encrypted connections (HTTPS), access controls and limited staff access. No system is completely secure, so we cannot guarantee absolute security. If you think your panel login has been compromised, tell us right away at info@autolink.media.

11 — ChildrenChildren

Our services are for businesses and are not directed at children. We do not knowingly collect personal data from anyone under 16. If you believe a child has sent us personal data, contact us and we will delete it.

12 — Other sitesLinks to other sites

Our website links to other services, such as Telegram, Instagram, X and LinkedIn. Their own privacy policies apply when you use them.

13 — ChangesChanges to this Policy

We may update this Policy. We will post the new version on this page with a new "Last updated" date, and tell clients by email about material changes.